Terms and Conditions of Sale
Where the expression 'The Company' is used in this document it shall mean 'Beta Valve Systems ltd'.
- General
The use of this website includes the acceptance of the following terms and conditions.
In the event of the customer's official forms containing special printed conditions, it is understood that such conditions are only binding in so far as they are not at variance with our terms and conditions.
- Limits of Contract
The acceptance includes only such goods, accessories and work as are specified herein.
- Drawings and Specifications
All drawings and specifications, dimensions and weights provided by us are approximate unless otherwise stated.
- Performance
Any performance figures given by us are based upon our experience and are as such as we expect to obtain on test. Performance of any product may be changed by the characteristics of the customer's system. You assume responsibility for the capacity and performance of the goods being suitable and sufficient for your purpose.
- Despatch
Any times quoted for despatch are to date from receipt by us of a written or online order to proceed and of all necessary information to enable us to put the work in hand. Times of despatch are submitted without liability for delay however occasioned, but every effort will be made to maintain them. "Next day" delivery refers to the next working day after collection by our courier and is for mainland UK locations only, it excludes remote locations as defined by our carrier where a longer delivery time may be required.
- Damage Or Loss In Transit
No claim for loss or damage in transit will be entertained unless we are advised within 10 days from date of Advice Note.
- Cancellation
Orders from businesses cannot be cancelled except with our consent and on terms which will indemnify us against all loss. Where goods have been produced specially to order by our supplier the cancellation charge will be the full costs incurred by us,
including any cancellation charge levied by our supplier +5% administration charge. Where goods are imported specifically to order and have been despatched from our suppliers works the cancellation charge will include the full purchase cost of the equipment to us, plus freight, duty and any other charges appertaining.
Orders from consumers placed by telephone or online may be cancelled before 14 days after delivery, in which case the customer will be responsible for the cost of returning goods to our works, except where the goods are faulty.
- Guarantee
All apparatus is carefully examined and tested before leaving our Works or that of our supplier and is sent out in perfect order and condition. Our liability is limited to making good any defects developing in the goods under proper use and working in conditions stated in our quotation and arising solely from faulty design, materials or workmanship within a period of twelve calendar months after the goods have been despatched and provided that such goods are promptly returned, carriage paid to our Works. In the case of goods not of our manufacture you are entitled only to such benefits as we may as we may receive under any guarantee given to us in respect thereof.
- Patents
We will indemnify you against any claim of infringement of Letters or Registered Design (published at the date of the Contract/Order) by the use or sale of any article or material supplied to you and against all costs and damages which you may incur in any action for such infringement for which you may become liable in any such action. PROVIDED always that this indemnity shall not apply to any infringement which is due to our having followed a design or instructions furnished or given by you or to use such article or material in a manner or for a purpose or in a foreign country not specified or disclosed to us AND provided also that this indemnity is conditional on your giving to us the earliest possible notice in writing of any claim being made or action threatened or brought against you and on your permitting us at your own expense to conduct any litigation that may ensue and all negotiations for a settlement of the claim. You on your part warrant that any design or instruction furnished or given by you will not be such as will cause us to infringe any Letters Patent, Registered Design or Trade Mark in the execution of your order.
- Legal Construction
The contract shall in all respects be construed and operated as an English contract and in conformity with English Law.
- Prices
All price lists, quotations and estimates are subject to alteration without notice, and goods will be invoiced at prices ruling on date of despatch. Carriage and packing will be charged extra on all orders. The goods are at the sole risk of the buyer and in the event of the same being destroyed, damaged or lost, after delivery, the seller will be entitled to payment in full for same. In the case of default the buyer or his agent will allow the seller or his agent to enter the premises where the goods are kept and remove same. The buyer will be responsible to the seller for all costs incurred in reclaiming the goods that were in the possession of the buyer.
Terms Of Payment
- Monies Outstanding Beyond Our Normal Credit Terms
Any account outstanding beyond our credit terms of reference will be passed out of hand to our appointed Debt Collectors and will be subject to a surcharge of £25.00 to cover the costs incurred; such accounts will also be subject to any other costs incurred in obtaining settlement.
- Interest on Outstanding Accounts
If the invoice is not paid by the due date, interest will be charged at the 'statutory interest' rate for business to business transactions this is 8% plus the Bank of England base rate prevailing at the due date
- Retention of Title
All goods and service/repair parts will remain the property of the Company until the price has been paid in full and the customer shall remain a bailee only until payment is made.
- Complaints
Any complaint by the customer relating to the invoice must be notified by the Customer to the Company in writing within 14 DAYS of the date of the invoice.
